Last updated: Nov 1, 2024 1:11 PM
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://jansglass.ca Website (the “Website”) operated by Jan’s Glass by the Sea, a Sole proprietorship formed in British Columbia, Canada (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, where we get this information, how we use this information, what happens if we don’t have it, and the legal basis for processing this information
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information – Name
Specific piece of information: Name
Legal basis for processing this information:
- The user has provided consent to the processing of their information.
Where we get this information:
- Information submitted by the consumer.
How we use this information:
- Marketing and advertising;
- Performing services;
- Processing payments;
- Providing customer service;
- Verifying customer information.
What happens if we don’t have this information:
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Postal / Shipping address
Specific piece of information: Postal / Shipping address
Legal basis for processing this information:
- The user has provided consent to the processing of their information.
Where we get this information:
- Information submitted by the consumer.
How we use this information:
- Marketing and advertising;
- Performing services;
- Processing payments;
- Providing customer service;
- Verifying customer information.
What happens if we don’t have this information:
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Billing address
Specific piece of information: Billing address
Legal basis for processing this information:
- The user has provided consent to the processing of their information.
Where we get this information:
- Information submitted by the consumer.
How we use this information:
- Marketing and advertising;
- Performing services;
- Processing payments;
- Providing customer service;
- Verifying customer information.
What happens if we don’t have this information:
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Phone number
Specific piece of information: Phone number
Legal basis for processing this information:
- The user has provided consent to the processing of their information.
Where we get this information:
- Information submitted by the consumer.
How we use this information:
- Marketing and advertising;
- Performing services;
- Processing payments;
- Providing customer service;
- Verifying customer information.
What happens if we don’t have this information:
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – IP address
Specific piece of information: IP address
Legal basis for processing this information:
- The user has provided consent to the processing of their information.
Where we get this information:
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information:
- Analytics;
- Counting ad impressions to unique visitors;
- Marketing and advertising;
- Performing services;
- Processing payments;
- Providing customer service;
- Verifying customer information.
What happens if we don’t have this information:
- Our use of your data for analytics will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Email address
Specific piece of information: Email address
Legal basis for processing this information:
- The user has provided consent to the processing of their information.
Where we get this information:
- Information submitted by the consumer.
How we use this information:
- Marketing and advertising;
- Performing services;
- Processing payments;
- Providing customer service;
- Verifying customer information.
What happens if we don’t have this information:
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for verifying customer information will not be possible.
With whom we share your personal information
We share the personal information below with the following third parties for the following reason(s):
Identifying information – Name
Specific piece of personal information shared: Name
Categories of third parties with whom personal information is/was shared:
- Content management systems;
- Customer management systems;
- Email marketing vendors;
- Email service providers;
- Financial transactions processors;
- Hosting providers;
- Parties that need to operate the website.
Reason(s) for sharing:
- To manage our interactions with you;
- To market to you via email;
- To process transactions;
- To prevent or investigate fraud.
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only;
- Using SSL or other secure connection technologies when receiving or sending personal information beyond internal networks.
Sale of your information
We do not sell your personal information. Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain all of the information that we collect for a period of 7 years.
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at jansglass@telus.net.
Your rights
All visitors or users of this website have the following rights with regard to their personal information:
- The right to opt out of use of your personal information for the purposes of targeted advertising.
- The right to access the personal information that we have collected about you.
- The right to say no to the sale of your personal information.
- The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
- The right to request that we delete all or some of the personal information that we have collected on you.
- The right not to be discriminated against based upon your exercise of your privacy rights.
- The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
- The right to request that we amend any of the information that we have collected about you.
- The right to withdraw your consent to the processing of your data.
- The right to request that we restrict the processing of your data.
- The right to lodge a complaint regarding our collection, sharing, and processing of data with competent authorities in the proper jurisdiction.
- The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
- The right to stop receiving unwanted direct marketing.
- The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
- The right to confirm whether we are processing your personal information.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Jan Lindstrom
Owner
jansglass@telus.net
(250) 339-4949
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name;
- Postal / Shipping address;
- Phone number;
- Government issued ID for proof of identity.
Please note that we may be unable to process your request if you do not provide us with the above information.
Complaints
You have the right to lodge a complaint regarding our collection, use, and sharing of your personal information by contacting us at the following contact information:
- Jan Lindstrom
- Owner
- jansglass@telus.net
- (250) 339-4949
Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this Lodge a Privacy Complaint (Australia) page.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Jan Lindstrom
Owner
(250) 339-4949
jansglass@telus.net
Location of data processing
All data processing activities undertaken by us take place in Canada and the United States.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring Data
We plan to transfer data to Canada. This means that your information may be processed in a country outside of Canada and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at jansglass@telus.net.